Voice AI Agent
Handle every customer call instantly: inbound inquiries, service reminders, rating collection, and missed call recovery. Never lose a lead or leave a customer waiting again.
How Voice AI works
From incoming call to completed action, see the complete flow
Call Comes In
Customer calls your dealership number
AI Answers
Darveo picks up in under 3 seconds
Handles Request
Books appointment, answers query, or routes call
Confirms & Logs
WhatsApp confirmation + DMS update
What Voice AI handles for your dealership
Six powerful use cases that transform how you communicate with customers
Service Inquiry & Reminders
Automatically call customers when their service is due based on mileage or time intervals. Remind them about upcoming appointments, oil changes, tire rotations, brake inspections, and warranty expirations.
- Increase service retention by 40%
- Reduce no-shows with automated reminders
Car Sales Rating Collection
Call buyers 3-7 days after vehicle delivery to collect NPS scores and detailed feedback about their sales experience. Identify issues before customers post negative reviews online.
- Improve CSI scores by catching issues early
- Route unhappy customers to managers for intervention
Service Rating Collection
Follow up after every service visit to ask about wait time, service advisor helpfulness, work quality, and overall experience. Identify service issues early and improve workshop operations.
- Get actionable feedback on service advisors
- Identify workshop bottlenecks
Missed Call Recovery
Automatically call back every missed call within 5 minutes. Capture the lead, understand their needs, and route to the right department, before they call a competitor.
- Recover leads that would otherwise be lost
- Reduce missed call rate to near zero
Inbound Call Handling
Answer every inbound call instantly, 24/7. Handle service inquiries, parts availability, pricing questions, and general information. Then transfer to the right person when needed.
- Never miss a customer call again
- Reduce wait times to under 3 seconds
Insurance Claim Assistance
Guide customers through the insurance claim process after accidents. Collect incident details, schedule body shop appointments, and coordinate with insurance partners.
- Capture body shop revenue immediately
- Reduce customer stress during claims
Built for Indian dealerships
Voice AI isn't a generic call bot. It's purpose-built for the automotive industry with deep understanding of dealership workflows, DMS systems, and Indian customer communication patterns.
Sample conversation flow
See Voice AI in action
Book a demo and we'll show you how it handles your specific use cases.
Book a demo