Booking Agent
Automate every type of appointment: service, test drives, recalls, body shop, and warranty. The Booking Agent handles scheduling 24/7 while keeping your DMS perfectly in sync.
How Booking Agent works
From request to confirmation in seconds
Request Comes In
Call, WhatsApp, or web
Checks DMS
Real-time availability
Books Slot
Writes to your calendar
Confirms
WhatsApp message sent
Reminds
24h & 2h before
Every booking type, automated
Five key appointment types that the Booking Agent handles end-to-end
Service Appointment Scheduling
Let customers book service appointments 24/7 via WhatsApp, voice call, or your website. The agent checks workshop capacity, service bay availability, and advisor schedules to find the perfect slot.
- Increase service appointments by 40%
- Zero double bookings guaranteed
Test Drive Bookings
Capture test drive requests from website visitors, walk-ins, and callers. Schedule based on salesperson availability, vehicle stock, and customer preferences for date and time.
- Never miss a test drive opportunity
- Match customers with right salespeople
Recall Campaign Scheduling
Proactively contact customers affected by manufacturer recalls. Explain the recall issue clearly, answer safety questions, and book appointments to fix the problem at their convenience.
- Improve recall compliance rates
- Reduce manufacturer penalties
Body Shop Appointments
Schedule accident repair and body shop appointments. Coordinate with insurance assessors, arrange vehicle drop-off, and manage repair timeline expectations.
- Capture body shop revenue immediately
- Coordinate with insurance surveyors
Extended Warranty Appointments
When warranty is expiring, the agent explains extended warranty options and schedules appointments with the finance team to discuss coverage and pricing.
- Increase extended warranty sales
- Catch customers before warranty expires
Seamless DMS integration
The Booking Agent connects directly to your dealer management system. Every appointment is created, updated, and cancelled in real-time. No manual data entry or sync issues.